Scroll down for answers to common questions and concerns.
Common questions and answers.
SalesCompete works with Salesloft, Outreach, and Slack. To begin using the bot you will need an account with Slack as well as Salesloft or Outreach.
Yes! Support for the Outreach version of SalesCompete has just been launched and is still in beta. Please email us if you experience any bugs or hiccups.
Yes. Please visit our support page to email technical support.
A rhino! We chose the rhino as a symbol of a sales rep's thick skin and forward-looking mentality.
Account-specific and product usage questions.
When you click on an account in Salesloft (the process is very similar for Outreach), you will see that the URL bar in your web browser looks similar to the one shown below. The Account ID is the highlighted number below.
Visit the home tab of the SalesCompete app (located at the bottom left hand corner of Slack). Here you have the option to change the settings for the daily sales message, sales retro message, call learning message, and power hours.
Visit the settings of the bot in the bottom left hand corner of Slack (and scroll down to the very bottom).
Make sure you have invited the bot to each channel you want it to send messages to (use the command "/invite @CompeteBot").
Visit the bot settings in Slack and click on the 'about' page > 'view in app directory' > scroll down > 'remove app'.
Questions about your subscription.
The SalesCompete bot is currently in public beta and is free until December 1, 2021. After this we'll be offering a 2-week free trial. You can visit our future pricing model here.
Visit our support page and send an email with the subject line "cancel my account". Of course, we'd love for you to stay so please let us know if we can help with setup or customization.