FAQ

Frequently Asked Questions

Scroll down for answers to common questions and concerns.


General Questions

Common questions and answers.

SalesCompete works with Salesloft and Slack. To begin using the bot you will need an account with both of these platforms.

Not currently, but we are hoping to soon. Please send us a message from the support page if you'd like to help move this initiative forward.

Visit our privacy policy page (in the footer below) to learn more.

Yes. Please visit our support page to email technical support.

A rhino! We chose the rhino as a symbol of a sales rep's thick skin and forward-looking mentality.

Account Issues

Account-specific and product usage questions.

When you click on an account in Salesloft, you will see that the URL bar in your web browser looks similar to the one shown below. The Account ID is the highlighted number below. salesloft account id

Visit the home tab of the SalesCompete app (located at the bottom left hand corner of Slack). Here you have the option to change the settings for the daily sales message, sales retro message, call learning message, and power hours.

Visit the settings of the bot in the bottom left hand corner of Slack (and scroll down to the very bottom).

Make sure you have invited the bot to each channel you want it to send messages to (use the command "/invite @CompeteBot").

Visit the bot settings in Slack and click on the 'about' page > 'view in app directory' > scroll down > 'remove app'.

Billing & Pricing

Questions about your subscription.

The SalesCompete bot is currently in public beta and is free. We do plan to charge a monthly service fee at some point in the near future.

Visit our support page and send an email with the subject line "cancel my account".


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